Malaysia Airlines Redefines Umrah Travel with a Nationwide Network of Trusted Agencies and Seamless Amal Booking Experience for 1447H Season Pilgrims: New Updates You Need to Know

Malaysia Airlines, through its dedicated pilgrimage arm Amal, has announced a strategic partnership with thirteen leading Umrah agencies across Malaysia for the 1447H Umrah season, spanning June 2025 to July 2026. This collaboration reflects Amal’s unwavering commitment to delivering a seamless and spiritually enriching pilgrimage journey for Malaysian Muslims heading to the Holy Land.

In a formal signing ceremony attended by Amal’s Chief Operating Officer and representatives of the selected agencies, the airline solidified its plans to enhance travel efficiency and service quality. These thirteen agencies have secured confirmed flight allocations on Amal-operated services, ensuring priority access to scheduled departures during the high-demand Umrah period.

Each agency was handpicked following a rigorous selection process based on performance reliability, regulatory compliance, and alignment with Amal’s high operational standards. The partnership guarantees pilgrims a more organized and dependable travel experience, supported by agencies known for their professional integrity and experience in faith-based tourism.

While these thirteen agencies receive designated flight quotas, Malaysia Airlines has also ensured that a significant portion of Amal’s flight inventory remains open to other authorised travel providers. Pilgrims who prefer to manage their own arrangements can access these flights directly via Amal’s official booking portal, iflyamal.com, offering greater booking flexibility and convenience.

The 1447H Umrah season is projected to witness a rise in Malaysian outbound pilgrims, as international travel momentum continues to recover. By proactively aligning with top-tier agencies, Malaysia Airlines and Amal are better positioned to meet this growing demand with confidence, reliability, and tailored service offerings.

Amal by Malaysia Airlines stands out in the pilgrimage travel segment by offering a curated journey focused on religious comfort, operational excellence, and culturally sensitive service. Features include scheduled flights with thoughtfully assigned prayer-friendly timings, onboard amenities suited for religious travelers, and streamlined ground support in both Malaysia and Saudi Arabia.

This partnership reinforces Malaysia Airlines’ strategic vision of enhancing its faith-based travel services while supporting Malaysia’s broader goals of becoming a regional hub for religious tourism. It also reflects Amal’s evolution from a flight provider into a comprehensive pilgrimage facilitator, offering spiritual travelers a reliable and enriching journey from departure to return.

With preparations for the Umrah season well underway, Malaysia Airlines and Amal remain dedicated to ensuring that every Malaysian pilgrim receives the highest standards of care, convenience, and dignity throughout their sacred journey.

Mr. Muhammad Najmi Mansor, Chief Operating Officer of Amal by Malaysia Airlines said, “Amal’s growth reflects our commitment to elevating the pilgrimage experience for Malaysian travellers. From operating just one daily flight under Malaysia Airlines, we expanded to up to four flights daily under Amal, successfully transporting nearly 180,000 pilgrims in 2024. We are deeply grateful to our strategic partners, whose loyalty and collaboration have been central to this progress. By exclusively partnering with trusted, licensed agents, Amal guarantees confirmed flight seats and helps address concerns over unauthorised travel packages, reinforcing our commitment to providing reliable and high-quality pilgrimage service. Together, we will continue to deliver a dignified and seamless pilgrimage experience that upholds the values of integrity and the warmth of Malaysian Hospitality.”

In addition to securing reliable flight allocations, Amal’s strategic alliance with these thirteen Umrah agencies brings added value to Malaysian pilgrims through the introduction of competitively priced, all-inclusive travel packages. These offerings are tailored to meet a wide range of spiritual and logistical needs, ensuring every traveller experiences a smoother and more meaningful journey. The partnership guarantees improved connectivity, priority access to exclusive Amal-operated flights, and enhanced on-ground support, setting a new standard for Umrah travel from Malaysia.

Further advancing its commitment to innovation and convenience, Amal recently introduced a dedicated mobile application designed to transform the end-to-end pilgrimage experience. This user-centric platform simplifies travel management by allowing users to book flights, explore bundled hotel and flight packages, and browse curated Umrah itineraries from Amal’s approved agency network. In keeping with the principles of Malaysian Hospitality, the app also delivers an enriched spiritual journey through features that include local prayer times, a digital Qibla compass, an electronic tasbih counter, and a comprehensive library of du’a and dhikr for daily reflection.

Beyond flight bookings, users can access over six hundred thousand hotel options worldwide, with seamless Enrich Points integration for added convenience. The app also introduces the Amal Mall—an in-app shopping hub featuring a selection of pilgrimage essentials, travel gear, and exclusive onboard merchandise. This all-in-one digital ecosystem not only enhances accessibility and personalisation but also supports Amal’s broader vision of a modern, spiritually conscious travel experience. New features and services will continue to be added in upcoming updates, all provided at no additional cost to users.

This digital transformation initiative aligns with the Ministry of Tourism, Arts and Culture (MOTAC)’s broader regulatory framework aimed at safeguarding the welfare of Malaysian pilgrims and ensuring transparency across the Umrah travel sector. As Amal continues to evolve, its close collaboration with these accredited travel agencies remains central to its goal of delivering a refined, trustworthy, and spiritually enriching pilgrimage experience for all.

Appointed Umrah Travel Agencies for 1447H:

• Andalusia Travel & Tours Sdn Bhd
• Glocal Travel & Tours Sdn Bhd
• Hafiz Travel & Tours Sdn Bhd
• In Saff Travel & Tours Sdn Bhd
• KRS Travel & Tours Sdn Bhd
• MKM Travel & Tours Sdn Bhd
• Qashwa Travel & Tours Sdn Bhd
• Rayhar Travels Sdn Bhd
• TH Travel & Services Sdn Bhd
• Touch Me Travel & Tours Sdn Bhd
• Tiram Travel Sdn Bhd
• Widad Travel & Tours Sdn Bhd
• Wira Saujana Travel & Tours Sdn Bhd