December 1, 2024

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Why are flights canceled, delayed? Global IT outage snarls air travel

Why are flights canceled, delayed? Global IT outage snarls air travel
  • A global IT outage caused delays and cancellations for air passengers around the world.
  • Several U.S. carriers, including American Airlines, United Airlines, and Delta Air Lines, issued ground stops for all their flights early on Friday due to communication problems.
  • The aviation sector is hit particularly hard due to its sensitivity to timings.

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William Sikora III was supposed to fly from Philadelphia to Detroit on Friday morning.

“We are stuck at this airport,” he posted in a video on X at 6 a.m., zooming in on blue airport screens showing system errors. “United, Delta, America, all this stuff is down. People are just sitting here. The apps still say our flight’s on time because they can’t update information in the apps.”

Air passengers around the world faced delays, cancellations and problems checking in as airports and airlines were caught up in a massive IT outage that also affected industries ranging from banks to media companies.

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